Enrolment

Your next chapter.
Three little steps.

Three easy steps to your child's smarter start — plus everything you need to have ready.

Register your interest

Join the waitlist in two minutes and we'll keep you updated ahead of opening.

Join the Waitlist

Book a tour

Meet the team, see the rooms, ask us anything. [In-person tours available closer to opening; virtual tours available now.]

Book a Tour

Secure your place

Complete your enrolment, then settle in with a personalised orientation.

Fees & bond

What you'll need to enrol

Have these ready and enrolment takes minutes.

Your child's details

Name, date of birth, address, plus Birth Certificate and Medicare number (both needed for CCS).

Immunisation record

A current Immunisation History Statement — required under NSW “No Jab, No Play”.

Health & dietary information

Allergies, medical conditions, dietary or cultural needs, and any medical management plan.

Parent & guardian details

Contact details, your Centrelink CRNs, and two emergency contacts.

Court orders, if any

Copies of any parenting orders affecting who may collect your child.

Your preferred days

Your preferred days and ideal start date.

Registering for Child Care Subsidy

Most families are eligible. CCS is claimed through Services Australia, not through us.

  1. Claim through myGov

    You'll need your CRN and your child's.

  2. Confirm your enrolment

    Subsidy can't be paid until you confirm in Centrelink.

  3. Keep your income estimate current

    Update it when things change, to avoid a balancing surprise.

Settling in

Starting care is a big moment. We take it slowly, and take our lead from your child.

Orientation visits

Short visits together before day one.

A primary educator

One key educator who knows their routine.

Routines respected

Sleep, feeding and comfort routines from day one.

Updates all day

Photos, meals and sleeps via the OWNA app.

See a day at Smart Steps

Good to know before you start

What happens after I join the waitlist?

We'll confirm by email and keep you updated ahead of opening in January 2027. When room allocations begin, we'll confirm your days, start date.

Is there an enrolment fee?

Yes. A $155 enrolment fee, paid on confirmation of enrolment, plus a bond of two weeks' full fees to secure your place. The bond is refunded when 4 weeks' written notice is given and your account is up to date.

See fees and payment details

How much notice do I need to give to change or end care?

We ask for 4 weeks' written notice to end your enrolment and 2 weeks' notice to change your days, submitted through the OWNA app or by email.

What if my child is away or sick?

Fees are charged for your booked days, including absences and public holidays. CCS covers up to 42 absence days per child, per financial year, so most absences are still subsidised. Fees are paid fortnightly in advance by direct debit and charged for full sessions only.

Can I change my days later?

Yes, subject to availability in your child's room. Requests are made through OWNA and confirmed in writing before they take effect.

How is my family's information managed?

Enrolment and family management run through OWNA, our secure parent app. You'll receive your login once your place is confirmed. Details of how we handle your information are in our Privacy Policy.

A new beginning in Moorebank

Take your
first step.

Opening January 2027.
We’d love to meet your family.

Express your interest